Getting Started
When you decide to hire us, the first thing to do is to fill out a reservation for your pets. We will then arrange a time to come to your house to meet you and the dogs or cats. During this meeting we will review the reservation form, their eating routine, favorite activities, personality issues, and generally get introduced to each other. This initial visit is free. If your pet is extremely shy or assertive and multiple "get-to-know-you" visits are required, our regular rates apply to those visits. It is not necessary to have the introduction meeting every time you use us. Generally the one visit is enough unless a very long time passes between service dates.
Rates
Free - Initial Meeting
DOGS
$14 - Quick Potty Break (No more than 10 minutes)
$20 - 20 minute midday walk
CATS
$20 - 20 minute visit
$30 - 45 minute visit
$35 - One Hour visit /play
$3 extra each visit - If you have 3 or more pets
$5 extra each visit - Emergency (Same Day Request) Visit
We accept Cash, Zelle, Venmo, and Credit or Debit Cards.
If a key is NOT kept on file with us, there will be a $10 fee for each time we pick up and drop off your key after the first visit.
Residences outside of our service area are subject to additional fees, if accepted as customers.
Holiday Rates
$15 - Quick Potty Break
$25 - Regular 20 minute visit
$35 - 45 Minute Visit
$40 - Hour-long visits
A non-refundable deposit of 25% of the bill is required for holiday reservations.
Holidays
I do not work Christmas Day but will leave extra
dry food and water down for cats on Christmas Eve.
Please fill out the RESERVATION FORM to get started.
Cancellations
We will have to charge for cancellations made with less than 24 hours notice because it prevents us from accepting other clients. During the holidays, 2 weeks notice is required. At Thanksgiving and Christmas, we often are fully booked a month or more in advance. Please be considerate in the timing of your cancellation as we turn many people away during this time. Cancellations not only hurt our business, but also leave others without pet care. During Thanksgiving and Christmas holiday periods, cancellations made with less than 2 weeks notice will result in a charge of 50% of total fee for the full time cancelled.
Excessive Cleaning
Scooping and cleaning litter boxes is part of our daily service. However, if we arrive to find a litter box that has been seriously neglected for a period of time before we begin service, there will be a $25 fee for us to clean the area and make it sanitary for us and your cats. When litter boxes are too full, cats will often stop using them and eliminate their waste in other areas of the home. Such conditions are unsafe for us and your pets.
To Contact Us:
Phone/Text 847-338-2478 or Email admin@mypetpalsllc.com